Medall Healthcare Franchise
Franchise Quick Facts
| Brand Name | Medall Healthcare |
|---|---|
| Industry / Business Category | Medical Diagnostics / Labs |
| Founded Year | 2009 |
| Franchise Started Year | 2015 |
| Total Franchise Outlets | 100–200 |
| Estimated Investment | INR 2–5 Lakh |
| Franchise Fee / Initial Deposit | NIL (first-time franchise onboarding) |
| Royalty Fee | Revenue share model varies by test category |
| Space Requirement | 150–250 sq.ft |
| Staff Requirement | Qualified phlebotomist, administrative personnel |
| Expected Payback Period | 1–2 years |
1. What is Medall Healthcare?
Medall Healthcare is a diagnostic services network operating in South India, offering integrated pathology and radiology services. It serves individuals seeking standardized first-level diagnostic testing, including lab tests and imaging. The franchise model falls under the broader healthcare and laboratory services sector, targeting patients, clinics, and local medical facilities.
2. How the Business Works
Medall Healthcare franchisees operate Lab Collection Centres (LCCs). Customers visit to book or drop samples for pathology and imaging services. Franchise owners manage local operations, staff phlebotomists, and ensure service delivery. Samples are transported to processing labs by Medall, with results delivered back to the centre. Revenue is generated through test fees shared between the franchisee and Medall.
3. Products or Service Categories
| Routine Tests | Blood, urine, and standard biochemical analyses |
|---|---|
| Semi-Specialized Tests | Hormone panels, microbiology, and intermediate diagnostics |
| Specialized Tests | Advanced diagnostics including molecular or high-complexity tests |
| Radiology Imaging | X-ray, ultrasound, and other diagnostic imaging (where applicable) |
4. Franchise Structure and Operating Model
- Franchisees operate Lab Collection Centres under Medall’s brand standards
- Responsibilities include staffing, appointment management, and promoting B2C services in assigned territory
- Franchisor provides induction training, periodic refresher programs, and sales guidance
- Revenue share varies by test category:
- Routine Tests – 45% to franchisee
- Semi-Specialized Tests – 40% to franchisee
- Specialized Tests – 30% to franchisee
- Special revenue shares may apply for top investigations in the first two years
5. Franchise Cost and Investment Overview
| Store Setup Cost | Approximately INR 4.5 Lakh, including interiors, IT systems, and medical equipment |
|---|---|
| Franchise Fee | NIL |
| Revenue Share / Royalty | 30–45% depending on test type |
- Typical startup costs cover infrastructure, phlebotomy equipment, reception setup, IT systems, and initial consumables
6. Space and Infrastructure Requirements
| Space | 150–250 sq.ft |
|---|---|
| Location Preference | Near hospitals, clinics, residential areas with high population, or medical clusters with multiple pharmacies |
| Equipment Needs | Phlebotomy chair, centrifuge, refrigerator, BP machine, basic diagnostic apparatus |
| Staffing | Qualified phlebotomist, administrative personnel to manage appointments and customer service |
7. Training and Franchise Support
- Induction training for franchisee and staff
- Periodic refresher courses on lab procedures, IT systems, and customer service
- Marketing and digital promotion support including listing on Medall website
- Home collection leads provided within territory
- Clinical, operational, and IT support for smooth franchise operation
8. Revenue Model and ROI Factors
Revenue is derived from diagnostic service fees, with franchisees receiving a share based on test complexity. Customer demand is driven by local clinics, hospitals, and direct-to-consumer appointments. Operational costs include staffing, consumables, and facility maintenance. Expected ROI is supported by NABL accreditation and exclusive territorial rights for franchisees. Payback period ranges from 1–2 years.
9. Brand Background and Expansion
| Founded | 2009 |
|---|---|
| Franchising Commenced | 2015 |
| Number of Outlets | 100–200 |
| Geographic Markets | Primarily South India with a focus on urban and semi-urban healthcare clusters |
| Expansion Strategy | Increase franchise network through Lab Collection Centres, leveraging local territories and healthcare partnerships |
10. What Makes This Franchise Different
Medall Healthcare integrates both pathology and radiology services under one operational model with structured revenue-sharing. Unlike conventional independent labs, franchisees benefit from standardized branding, NABL accreditation, digital presence, and a guided B2C model with defined territorial exclusivity.
11. Key Advantages of the Franchise
- Strong demand for diagnostic services in residential and medical hub areas
- Scalable model with defined territorial exclusivity
- Repeat business driven by regular medical tests and check-ups
- Operational support including training, IT systems, and clinical guidance
- Marketing support through digital promotions and brand visibility
12. Who Should Consider This Franchise
- Medical professionals such as doctors or pharmacists
- Young entrepreneurs interested in healthcare services
- Diploma holders in medical laboratory technology (DMLT)
- Individuals seeking investment in a regulated and recurring-demand business
14. Similar Franchise Opportunities
- Dr. Lal PathLabs – Nationwide diagnostic and pathology franchise
- Thyrocare Technologies – Preventive diagnostic chain with franchise model
- SRL Diagnostics – Laboratory services and imaging franchise
- Metropolis Healthcare – Multi-specialty diagnostic centers
- Apollo Diagnostics – Retail and hospital-linked pathology outlets
What investment is required for Medall Healthcare franchise?
The initial setup costs are approximately INR 4.5 Lakh for infrastructure, medical equipment, and IT systems. No franchise fee is charged, while operational expenses include staff, consumables, and utility costs.
How does the Medall Healthcare franchise operate?
Franchisees run a Lab Collection Centre, appoint qualified phlebotomists, manage B2C business within assigned territory, and collaborate with Medall for sample transportation, report delivery, and marketing support.
What space is required to start the franchise?
A minimum of 150–250 sq.ft is needed to accommodate reception, phlebotomy, sample storage, and administrative functions.
How long does it take to recover the investment?
The expected payback period is 1–2 years, depending on test volume, operational efficiency, and territory potential.
How can investors apply for the franchise?
Prospective franchisees can contact Medall Healthcare to receive the onboarding kit, training schedule, and operational guidance for establishing a Lab Collection Centre. ## 14. Similar Franchise Opportunities
