Dial Us Holidays Franchise

Franchise Quick Facts

1. What is Dial Us Holidays?

Dial Us Holidays is a travel planning and tour services business operating in the tourism and travel assistance sector. It provides holiday planning solutions, including domestic and international travel arrangements, through a combination of digital tools and customer support services.

The franchise represents a travel agency model focused on selling tour packages and assisting customers in planning and booking trips.

2. How the Business Works

The business operates as a service-based travel agency supported by a digital platform.

Customer interaction includes:

• Walk-in or online enquiries for travel planning
• Consultation for destinations, itineraries, and budgets
• Booking of travel packages and related services

Daily operations involve:

• Handling customer enquiries and trip planning
• Coordinating bookings for flights, hotels, and tours
• Managing customer communication and follow-ups
• Processing payments and confirmations

Revenue is generated through:

• Commission on travel bookings
• Margins on customized tour packages
• Service fees for planning and consultation

The model relies on customer acquisition, conversion, and repeat travel bookings.

3. Products or Services Offered

Dial Us Holidays franchise outlets provide a range of travel-related services.

Core Offerings

Domestic Tour Packages

• Holiday planning within India
• Customized itineraries

International Tour Packages

• Overseas travel planning
• Package deals for global destinations

Customized Travel Planning

• Tailor-made trips based on customer preferences
• Budget-based itinerary design

Travel Booking Services

• Flight and hotel bookings
• End-to-end travel coordination

These services are structured to cover complete travel planning needs.

4. How the Franchise Model Works

The franchise model is structured as a small travel agency supported by centralized systems.

Franchisee Role

• Operate the travel agency outlet
• Acquire and manage customers
• Provide consultation and booking services
• Execute local marketing and promotions

Franchisor Role

• Provide access to booking systems and supplier networks
• Offer training on travel products and services
• Support marketing and brand promotion
• Assist with operations and customer handling

Operational Structure

• Combination of offline office and online booking system
• Service-based operations with minimal inventory
• Focus on customer acquisition and service delivery

The model allows flexibility with low operational complexity.

5. Franchise Cost and Investment Overview

The investment requirement is relatively low for a service-based business.

Investment Range

• INR 50,000 to 2 Lakhs

Key Cost Components

• Office setup and branding
• Basic infrastructure (computer, internet, software)
• Marketing and promotional activities

Ongoing Costs

• Royalty fee (30%)
• Staff salaries
• Rent and utilities
• Marketing expenses

The cost structure is aligned with small-scale service businesses.

6. Space and Infrastructure Requirements

The business operates from a compact office setup.

Space Requirement

• 100 to 200 square feet

Suitable Locations

• Commercial areas
• High footfall urban zones
• Near residential hubs

Infrastructure Needs

• Computer systems with internet access
• Booking and CRM software
• Customer seating area

Staffing

• 1–3 staff members for sales and operations

7. Training and Franchise Support

Franchise partners receive operational and marketing support.

Training Areas

• Travel product knowledge and booking systems
• Customer handling and sales conversion
• Business operations and management

Support Systems

• Marketing and advertising assistance
• Brand-level promotional campaigns
• Ongoing operational guidance
• Access to supplier and booking networks

These systems help franchisees manage customer acquisition and service delivery.

8. Revenue Model and ROI Factors

Revenue is generated through commissions and service-based earnings.

Revenue Streams

• Commission from travel bookings
• Margins on packaged tours
• Service fees for customized planning

Demand Drivers

• Increasing travel demand across segments
• Growth in domestic and international tourism
• Rising preference for organized travel planning

Cost Considerations

• Marketing and customer acquisition costs
• Staff and operational expenses
• Technology and software usage

Payback Period

• Estimated at 2 to 3 months depending on booking volume and customer flow

Profitability depends on consistent booking volumes and customer conversions.

9. Brand History and Expansion

• Established in 2013 in the travel services sector
• Began franchising in 2014
• Expanded to approximately 10 to 20 franchise outlets
• Originated with operations in Jammu and Kashmir and expanding across India

The brand is growing through franchise-led expansion in the travel industry.

10. Key Advantages of the Franchise

• Low investment entry into travel services
• Asset-light business model with minimal inventory
• Growing demand for organized travel planning
• Multiple revenue streams through commissions and packages
• Short estimated payback period
• Support in marketing and operations

11. Who Should Consider This Franchise

This opportunity may be suitable for:

• Entrepreneurs interested in the travel and tourism sector
• Individuals with sales and customer service skills
• Small business owners looking for low-cost service ventures
• Professionals seeking flexible business models
• Investors targeting commission-based businesses

Similar Franchise Opportunities

Entrepreneurs evaluating similar travel and tourism franchise opportunities may also consider:

• Thomas Cook India
• MakeMyTrip
• Yatra
• SOTC Travel
• Cox & Kings

These brands operate in the travel services and tour package segment and provide comparable business opportunities for investors.